What is the most important factor when it comes to buying jewelry
for yourself ?
(please choose only one)
Materials (gemstone, metals, etc)
Color
Design (number strands, length, etc)
Presentation/appearance
Cost
Packaging
Return policy
Shipping policy
Other
What is the most important factor when it comes to buying jewelry for a gift ?
(please choose only one)
Materials (gemstone, metals, etc)
Color
Design (number strands, length, etc)
Presentation/appearance
Cost
Packaging
Return policy
Shipping policy
Other
Have you visited the Joie de Vivre site in the last 30 days?
Yes
No
If you answered yes in the previous question, what distinguishes the Joie de Vivre
jewelry sit from other jewelry/gift sites?
Product display
Product descriptions
Product selection
Presentation/appearance
Product value
Product quality
Customer service
Other
For each category, please use the drop-down menu to select an improvement that
could be made to make the shopping/browsing experience more enjoyable.
Product display:   
Please select an item
Difficulty locating product (too cluttered)
Product image too small
Product image doesn't convey how it will look on wearer
No improvements needed to product display
Product selection:
Please select an item
Too many; makes looking through selection too arduous
Too few; not enough selection in certain categories
Too similar; products too alike one another
No improvements needed to product selection
Product description:
Please select an item
Too wordy; detracts from product
Not enough information about product
No improvements needed to product description
Product cost:     
Please select an item
Too high
Too low
Inconsistent
No improvements needed to product cost
Product quality:  
Please select an item
Materials seem cheap or low quality
Craftsmanship could be improved
Dubious durability
Quality doesn't appear to match cost of product
No improvements needed to product quality
Customer service:
Please select an item
Speed of processing order and delivery
Accessibility of customer service personnel
Completeness of answers to questions and concerns
Security of private information
No improvements needed to customer service
If you can remember the name(s) of your favorite pieces, please enter the
name(s) below.