Does free shipping apply to jewelry purchases as well as card orders?

Yes. Standard shipping via USPS is free for all orders. Most orders will be shipped Priority Mail. Bulk orders exceeding size or weight requirements may be shipped via other carriers. "Bulk orders" are classified as either 100+ cards and/or 20+ jewelry items.

Does Of Good Cheer offer bulk order discounts?

We are in the process of providing this service. If you would like to place an order of 100+ cards and/or 20+ jewelry items or you would be interested in carrying Of Good Cheer cards and/or jewelry products in your retail store, please contact sales@ofgoodcheer.com for availability and prices.

How soon will my package arrive?

Delivery times for card orders are generally 5-7 business days, with 2-3 days for processing and 3-4 days for delivery. An email confirmation will be sent when the order is shipped, and if a delay occurs, you will be notified by email with an option to cancel the order if we are unable to meet your desired delivery date.

Delivery times for jewelry are generally 7-10 business days, with 3-5 days for processing and 3-4 days for delivery. An email confirmation will be sent when the order is shipped, and if a delay occurs, email notification will be sent with an option to cancel the order if we are unable to meet your desired delivery date.

Is my personal information secure?

Yes. Of Good Cheer will never share any information gathered by the web site or PayPal with a third party. We're firm believers in protecting our customers' privacy. Please visit www.paypal.com for the security and privacy policy for processing online credit orders.

Can I return a piece of jewelry that I don't like?

Yes. We want you to be happy with your purchase, and if an item does not meet your expectations in style, color or quality, we are happy to offer a full refund for items returned in their original condition within 60 days of purchase. For card and jewelry items showing wear, a refund in the form of store credit will be given. Of Good Cheer retains the discretion for evaluating the condition of returned merchandise. Full refunds will be credited within 3 days of receiving the merchandise, and store credit will be available within 24 hours of receiving merchandise.

What's the time limit for returning a piece of broken jewelry?

If the stringing material or clasp of a jewelry product breaks within the first year from the purchase date, return the jewelry to Of Good Cheer and repairs will be provided free of charge. After the first year from the purchase date, jewelry will be repaired but a $30/hour restringing fee applies. To determine the repair cost, email sales@ofgoodcheer.com and an estimate will be provided.

Will I be charged sales tax?

If the billing address is in the state of Arizona, sales tax will be applied to the order.

Do you release a catalog?

We're in the process of developing a full-color catalog. If you'd like to be placed on the mailing list, please email sales@ofgoodcheer.com.

Are you always cheery?

No, but we do love the business so we tend to be in a pretty good mood.